If you’ve ever had to return an audiobook, you know it’s not as easy as just dropping it off at the store. Here are some tips on how to do it successfully:

  1. Make a list of the audiobook’s contents and track numbers.
  2. Find the store where you bought the audiobook and find its return policy.
  3. Find out when your audiobook is due back at the store and plan your return accordingly.
  4. Pack your audiobook in its original packaging and include any documentation that came with it, such as proof of purchase or a receipt from Audible.com or iTunes.
  5. Make sure to bring your driver’s license, proof of address, and a form of identification that shows you are over 18 years old (like a passport).
  6. If possible, call ahead to let the store know that you will be returning an audiobook and ask if they will hold it for you or if you need to bring it in person immediately after returning it. ..

Audible is awesome. For $15 a month, you get your choice of any audiobook in the collection; for $23 a month, you get two books. But what happens if you download a book by accident or waste a credit on one that sounds like it’s being narrated by Gilbert Gottfried huffing helium? Well, the good news is that if you’re not happy for any reason, you can return your Audible purchases. Here’s how.

Audible’s Returns Policy

You must be a member of Audible to return audiobooks. You must return the book within 365 days of purchasing it. You will be refunded in the same way you bought it; if you paid with a credit, you get a credit back. You can return a book even if you’ve listened to it.

How to Return Audible Books

Go to Audible’s web site and log in to your account. For some reason this only works on Audible’s desktop site, not in the mobile app.

Click your name at the top right of the page, and then click “Account Details” on the dropdown menu.

On your account page, click the “Purchase History” option.

You’ll see a list of all the audiobooks you’ve purchased. Click the “Return Title” button next to the title you want to return. If you’re unable to return a book for any reason, it will say “Not Eligible for Return”.

Select the reason you’re returning the book, and then click the “Return Title” button.

And just like that, the book’s returned.

If you bought the book with a credit, you will instantly be able to use that credit again. If you purchased the book some other way, it will take up to ten working days for the refund to go through.